Survey: Patients as Consumers Embrace Post-Covid Model and Want to See More

In the wake of the pandemic, patients have enthusiastically embraced many of the new virtual care innovations their primary care physicians and practices have implemented. The convenience and practicality of virtual healthcare solutions – from tele-health visits to contactless check-in and even patient managed scheduling innovations – have improved a significant number of patient experiences. While patients still value in-person visits with their primary care physicians, virtual healthcare solutions are still being held in high regard. 

In this article, we examine the results of a survey that gauges how these new technological solutions impacted both patient and healthcare staff experiences. 

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