Sulay A. Thompson-Figueroa
Sulay A. Thompson-Figueroa is a dynamic and results-driven healthcare technology operations leader with a proven track record of excellence in strategic problem-solving, operational and product management, and client success. Originating from Queens, NYC, Sulay brings a rich reservoir of experience and proficiency to the continually evolving intersection of healthcare and technology. As a strategic visionary, adaptable problem-solver, and collaborative team player, Sulay has extensive experience navigating the complex landscape of healthcare technology operations with finesse and innovation.
Sulay brings a comprehensive understanding of Customer Success Management dynamics to the healthcare landscape. As a Customer Success Leader, her strategic mindset and hands-on experience have proven instrumental in driving the development and successful launch of healthcare technology products. Sulay's ability to analyze complex data, gather insights, and translate them into user-centric features highlights her dedication to delivering solutions that make a tangible and deep-rooted impact. Her most recent role at Verana Health showcased her prowess in implementing standardized processes and effective communication strategies, skills that have translated seamlessly into the realm of Customer Success.