Best-in-class Security Combined with Award-winning Features Differentiate Yosi Health among Patient Engagement Solutions

NEW YORK, Feb. 23, 2024 /PRNewswire/ — Yosi Health, a leading provider of comprehensive digital healthcare solutions, announced today that it has successfully renewed its System and Organization Controls (SOC) 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations also known as SSAE 18.

Achieving this standard with an unqualified opinion serves as third-party industry validation that Yosi Health provides enterprise-level security for customers’ data secured within the Yosi platform. The renewed certification demonstrates Yosi Health’s commitment to safeguarding patient data and information. The SOC accreditation is a widely recognized and respected industry auditing standard.

“This SOC 2 Type 2 report shows we have the best current controls in place to mitigate risks related to security and privacy in addition to our HIPAA Compliance,” said Hari Prasad, Founder and CEO of Yosi Health. “This crucial marketplace differentiator gives us a competitive edge, assuring our current and future customers that we manage their data with the highest standard of security and compliance while enhancing the patient, staff, and provider experiences.”

Further to security controls that exceed industry standards, Yosi regularly deploys third-party penetration testing and vulnerability scanning of all production and Internet-facing systems. Yosi’s cloud-based services use a patented isolation approach that provides maximum security – with complete customer isolation – in a modern, multi-tenant cloud architecture.

“The highest levels of operational security and integrity are central to the Yosi platform,” said Prasad. “We take data security very seriously in alignment with our pledge to managing patient data and privacy.”

For more information about the Yosi Health Patient Management platform visit:

For more information about Prescient Assurance, you may reach out to them at

About Prescient Assurance:

Prescient Assurance is a registered public accounting in the US and Canada and provides risk management and assurance services which includes but is not limited to SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, and CSA STAR. Prescient Assurance is a leader in security and compliance attestation for B2B, SAAS companies worldwide.

About Yosi Health

Yosi Health is the leading patient engagement and workflow automation platform for busy clinics and care centers. Pioneering remote patient engagement since 2015, Yosi Health has been successfully reducing the cost of care for healthcare providers while improving patient outcomes.

Our award-winning, customizable, and cloud-based solutions are powering medical practices across all 50 States and is bi-directionally integrated with leading Electronic Medical Record (EMR) vendors in the US.

Yosi Health meets the highest patient privacy standards including HIPAA by being certified as SOC 2 Type 2 Security and PCI compliant in addition to being singled out as an ISV Advanced Technology Partner for Amazon Web Services (AWS); a highly selective program with stringent security requirements for induction.

Yosi Health has been recognized by its clients as Best in KLAS® 2024 Patient Intake Management vendor.

For more information, visit Yosi Health at

Hari Prasad is co-founder and CEO of Yosi Health.

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Episode 8.4 – Making your personal medical data safe

7 Ways telehealth can help your practice

The health care industry is witnessing a remarkable transformation in the way medical care is delivered. Telehealth, a concept once considered futuristic, has now become an integral part of the health care landscape, in large part due to its wide use and adoption during the pandemic.

Despite its revolutionizing impact on patient access and streamlining practice operations, telehealth remains underused in primary care.In fact, according to a 2021 study, over half of office-based physicians provided care via telemedicine for fewer than 25% of patient visits, and less than 20% of physicians used telemedicine for more than 50% of patient visits.

That lack of adoption means many outpatient primary care doctors are missing out on the demonstrated benefits of telehealth, such as reducing the need for in-office visits, easing the burden on the administrative staff, and providing unrivalled convenience for patients.

Several factors contribute to this underutilization:

Resistance to change: Many health care practitioners are accustomed to the traditional in-person consultation model and may be hesitant to adopt new technologies.

Regulatory challenges: Varying state regulations and insurance reimbursement policies have posed hurdles for health care providers seeking to implement telehealth services. The evolving regulatory landscape has created uncertainty and slowed adoption.

Technological barriers: While telehealth technology is more accessible than ever, some practices may lack the necessary infrastructure or expertise to integrate these solutions seamlessly into their workflows.

Patient reluctance: Some patients, especially older adults, may struggle with or be reluctant to use technology for their medical appointments. This has led to concerns about patient engagement and satisfaction in telehealth encounters.

For outpatient primary care doctors, embracing remote engagement technology offers an array of benefits that go beyond the immediate necessity of virtual visits. These benefits reshape the way practices operate and improve patient care.

As health care delivery continues to evolve, medical practices are well advised to embrace contemporary consumer behavior. Telehealth technology is an untapped gold mine for primary care doctors, offering enhanced patient care, streamlined operations, and reshaping the doctor-patient relationship.

While challenges such as regulatory complexities and technological barriers persist, the benefits far outweigh the hurdles. By embracing telehealth technology and leveraging its value, outpatient primary care doctors can truly revolutionize their care workflows, supporting their desire to deliver patient-centered, efficient, and accessible health care.

But incorporating telehealth is more than just an adaptation to the changing times; it’s an opportunity to thrive in a dynamic consumer-centric health care landscape. As the industry continues to witness the transformational power of technology, telehealth is a beacon of innovation, bridging the gap between patients and health care providers while ensuring the highest standards of medical care.

Hari Prasad is co-founder and CEO of Yosi Health.

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Solution Provider is Recognized for Its Customizable Patient Intake and Management Platform That Reduces Costs and Improves Patient Outcomes

NEW YORK, Feb. 8, 2024 /PRNewswire/ — Yosi Health, a leading provider of comprehensive digital healthcare solutions, is proud to announce the receipt of the Best in KLAS® 2024 Award in the Patient Intake Management category. The award is a reflection of the company’s commitment to excellence and innovation in healthcare technology.

Each year, the Best in KLAS: Software & Service report recognizes software and services companies that excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback from thousands of providers over the last year.

“The entire Yosi team is honored to receive this recognition as the best-performing patient intake solution based on feedback from our valued clients who know and use our suite of services,” said Yosi Health Founder and CEO, Hari Prasad. “This award is a testament that our efforts to reduce costs and improve patient outcomes are having a genuine impact on our customers and their ultimate success.”

Yosi Health Receives Best in KLAS® 2024 Award in the Patient Intake Management Category

“At KLAS, we firmly believe that the voice of healthcare providers and payers is paramount. The Best in KLAS awards are based on extensive feedback and evaluations from healthcare professionals across the nation,” said Adam Gale, KLAS Research CEO. “Winning a Best in KLAS award, therefore, is not just about recognition; it shows the trust and confidence that healthcare providers place in the winning vendors. It also helps validate each vendor’s commitment to innovation, quality, and customer satisfaction. We are proud to recognize 2024’s Best in KLAS award winners! Their unwavering dedication to improving patient outcomes is wonderfully inspiring.”

Yosi Health is a state-of-the-art, patient engagement platform that offers healthcare providers a powerful suite of patient-management solutions designed to significantly streamline all aspects of the patient experience before, during, and post-visit.

Yosi’s strategic partnerships and integrations with the industry’s leading EMR/EHR providers facilitate the seamless management of patient data and billing.

Since 2015, Yosi Health has helped hundreds of healthcare organizations upgrade their implement contactless patient registration, digitize patient records, improve their collection rates, and even manage their online reputations in a secure, HIPAA-compliant, cloud-based software solution.

To view the entire 2024 Best in KLAS Report visit:

For more information on how Yosi can improve efficiencies at your healthcare practice, please visit:

About KLAS Research:

KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption.

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In the rapidly evolving landscape of healthcare, the integration of technology is driving a transformative shift. As industry navigates these technological frontiers, the collective goal is to enhance patient experiences, streamline processes, and make healthcare more accessible and equitable. This article explores key emerging trends that are not only improving patient engagement but are also set to redefine the future of healthcare.


A prevailing trend toward patient-centric technologies will drive the development of new devices. These technologies will enhance communication and collaboration between patients and healthcare providers, notes Hari Prasad, CEO of Yosi Health. Prasad says the increasing demand from patients for a healthcare experience mirrors the convenience and seamlessness seen in other consumer aspects of their lives. He envisions a modernized patient experience, from digital check-ins to error-free integration with electronic medical record (EMR) providers.

The administrative aspects of healthcare play a pivotal role in improving the overall patient and staff experience. Integrated health technology platforms, says Prasad, address the challenges faced by medical practices with large footprints, ensuring standardized and centralized processes.

“A major part of improving the patient and staff experience is dependent on efficiently managing the administrative aspects related to care,” he says. “But the demand for unified administrative processes can be a challenge, particularly for medical practices with complex needs that are already dealing with staff shortages.”

“It’s this divergence in patient experiences across the care continuum that has underscored a call for standardization and centralization, says Prasad. “In response, integrated health technology platforms have emerged as a solution bringing together a healthcare organization’s disparate and fragmented billing, scheduling, and patient records management processes into a cohesive and unified framework. These new platforms streamline administrative tasks, ensuring a uniform high-quality approach throughout the healthcare organization as well as freeing up staff to focus on patient needs.”

As open APIs gain prominence and EMR systems adopt a more integrated delivery approach, practices can now create a unified technological framework, says Prasad. Multidimensional vendors that fill in the gaps for the entire continuum are delivering a high-level patient and staff experience.

“This evolution has facilitated specialization in specific segments, such as patient intake and allowing companies like Yosi Health to successfully address the intricacies of real-world challenges more comprehensively, moving beyond quick fixes to provide enduring comprehensive solutions,” he says.

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COVID-19 presented myriad challenges for health care professionals and further fueled the burgeoning burnout crisis in the field. But, technological solutions including AI can help health care organizations stem the tide and reduce turnover.

The COVID-19 pandemic has taken a toll on the public health workforce. How can technology such as AI support public health professionals facing burnout and help organizations prevent turnover?

COVID-19 highlighted several structural deficiencies and gaps in our care delivery and the resulting health care workers’ burnout. AI-driven technology can help alleviate the post-pandemic stresses experienced by health care workers by automating administrative tasks, streamlining workflows and offering predictive analytics that can help forecast patient needs. Leveraging the advantages offered by AI enables professionals to focus on direct patient care while reducing burnout among office staff and improving retention rates.

How has telehealth helped reduce health disparities?

Telehealth has been pivotal in enhancing health care accessibility, especially for those patients in underserved communities. By eliminating geographical barriers, telehealth delivers remote access to quality health care services, bridging gaps in care and providing equitable opportunities for those facing traditional geographic, mobility or economic factors. Telehealth platforms have played a critical role in helping patients access these services easier than ever.

What are the big challenges in patient engagement, and what changes can improve public health efforts and access to care?

Among the major challenges in patient engagement are accessibility and convenience. User-friendly, hyper-personalized digital platforms empower patients to access information, schedule appointments and engage with their health care providers easily. Improving digital literacy and designing intuitive interfaces can enhance public health efforts by fostering active patient involvement in their own care.

What are some technology-related resources and references that health professionals should be aware of?

Encouraging health care professionals to explore recent advancements such as remote patient monitoring, AI-driven decision support systems and interoperable electronic health record solutions is a good place to start. Staying updated on cybersecurity measures to safeguard patient data is crucial in today’s digital health care landscape.

Hari Prasad is CEO of Yosi Health, a cloud-based patient intake, registration and engagement platform for community health centers and federally qualified health centers, health systems and independent practices.

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