Frontline healthcare workers have been doing an incredible job saving lives in ICU beds across the country. However, the healthcare industry has found itself struggling with another pandemic-related challenge, one that’s affecting the ability to provide the quality and care patients expect in their day-to-day overall healthcare maintenance.
The COVID-19 pandemic has spurred urgent care practices and retail health clinics nationwide to create pop-up testing centers—and now, as the COVID-19 vaccine distribution plan rolls out in full force, they’re evolving once more with the help of IT upgrades.
These healthcare centers are uniquely positioned as promising vaccination centers. One study shows that more than 76% of Americans live within a 10-minute drive of an urgent care center, and 40% live within a 10-minute drive of a retail health clinic.
The only problem? Experts express concern that urgent cares are unable to handle high-volume traffic, manage cold storage/universal supply chains, and track/report vaccination activity.
The solution? Mobile patient intake, registration, and engagement platforms like Yosi Health.
Our CEO & Founder Hari Prasad sat down with Patient Safety & Quality Healthcare (PSQH) to discuss the unique advantages urgent care centers and retail health clinics can have with the help of new technologies. Here’s a brief excerpt:
“They were really not set up to provide the testing at the pace that they were expected to do,” says Hari Prasad, CEO of Yosi Health, a mobile patient registration software provider. “Volume was a big challenge.” Through Yosi Health, Prasad has helped bring back-end systems up to date to reliably streamline scheduling while reducing downtime.
Yosi Health had already been working with urgent care centers around the country when the coronavirus pandemic struck, and so it soon became one of a number of technology firms pivoting to provide urgent care centers with appropriate back-end support for COVID-19 testing and service volume. This gave Prasad insight into the accessibility advantages that urgent care centers offer over medical campuses, as well as the bottlenecks that needed to be addressed.
Opioid abuse is one of the most prolific health care crises in our country, yet it has been pushed off the front page by the very pandemic that continues to fuel the problem.
According to Hari Prasad, co-founder and CEO of Yosi Health, there are several reasons for the rise.
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Yosi Health, a provider of digital patient scheduling, registration, payment, and communication cloud-based software solutions, announced today that the company has been selected by Henry Schein Medical Systems, Inc. (MicroMD). A subsidiary of Henry Schein, Inc. and developer of MicroMD®, Henry Schein Medical Systems will integrate Yosi’s patient intake solution, Yosi Intake, with the medical solutions provider’s practice management and electronic medical record software.
The convenience of urgent care centers and retail health clinics have made these sites ideal locations for consumers to secure COVID-19 testing, and they can also help expand access to COVID-19 vaccines. After all, there are more than 9,600 urgent care clinics and at least 2,000 retail clinics across the country. The combined membership of the Urgent Care Association (UCA) and Convenient Care Association (CCA) alone have the capacity to serve and vaccinate more than 130 million patients across the country.