Order is Poised to Help Yosi Meet the Demands from the Company’s Growing Roster of Enterprise-level Healthcare Clients

NEW YORK, Nov. 20, 2023 /PRNewswire/ — Yosi Health, a provider of digital patient scheduling, registration, payment, and communication cloud-based software solutions, announced today the appointment of Matt Order, formerly of MEDITECH and athenahealth, as the company’s Vice President of Business Development.

With a proven track record of accelerating sales and expertise in healthcare technology, Order brings to Yosi a unique set of skills. Most recently, he served as Senior Manager of Marketplace Sales for Buoy Health, a Boston-based digital health company that uses AI technology to provide personalized clinical support.

“As more enterprise-level healthcare organizations start turning to Yosi for its comprehensive suite of automated patient management solutions, we turn to industry leaders like Matt to help get it into the hands of more administrators,” said Yosi Health Founder and CEO, Hari Prasad. “Matthew brings over 20 years of sales, health tech, and SaaS platform experience to Yosi. We are pleased to welcome him to our Executive team.”

Yosi Health is a state-of-the-art, patient engagement platform that provides healthcare providers a powerful suite of patient-management solutions designed to significantly streamline all aspects of the patient experience before, during, and post-visit. Yosi’s strategic partnerships and integrations with the industry’s leading EMR/EHR providers facilitate the seamless management of patient data and billing.

“Healthcare providers need advanced platforms to address their complex and evolving challenges to provide the best possible care to patients,” said Matthew Order upon joining Yosi Health. “I was drawn to Yosi’s mission of reducing the cost of care for providers while delivering great patient outcomes. I have seen first-hand how my clients at previous companies utilized Yosi successfully. Now, I’m excited to have the opportunity to put these tools in the hands of more patients and providers to truly impact care.”

Since 2015, Yosi Health has helped hundreds of healthcare organizations upgrade their implement contactless patient registration, digitize patient records, improve their collection rates, and even manage their online reputations in a secure, HIPAA-compliant, cloud-based software solution.

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Yosi Health offers a full suite of virtual patient intake services that lets patients fill out forms and complete their intake before they come in for clinical visits, online self-scheduling of appointments, two-way text communication, billing, patient surveys, telehealth, and more. In a recent video interview with CEO Hari Prasad, he describes how they have overcome the traditional barriers to patient self-scheduling and other insights into their unique approach to the patient intake process.

Pre-visit intake can get complicated because each healthcare provider is unique and has layers of requirements. For instance, pediatricians might have more than 300 workflows for intake, because it varies by age and other factors. So Yosi Health works with each care center to replicate its business and workflow needs.

Similarly, clinicians have traditionally balked at patient self-scheduling because the patient doesn’t know what types of appointments are offered and how to choose the right one. Staff are usually required to ask the right questions. Furthermore, physician schedules are constantly changing, and not all services are available at all times.

Prasad says that Yosi Health has solved the self-scheduling problem, offering an “airline check-in experience,” by integrating in real-time with EHRs and other systems. They also analyze the questions asked by staff to recreate them in the self-scheduling software.

Watch the video for more details about Yosi Health’s implementation of a “true digital front door,” their text messaging system, how they improve the patient experience while reducing staff burnout, and future plans.

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