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Client Case Study

Kopolow & Girisgen Doctors of Optometry

Yosi helped Kopolow & Girisgen fully automate their patient intake, registration, and medical history process while integrating fully with their existing EMR system

Kopolow & Girisgen’s Obstacles

  • Manual patient intake, registration, and medical history cost valuable time for patients, providers, and administrators
  • Needed to optimize patient scheduling to accommodate potential walk-ins
  • Needed to minimize in-office contact during the COVID-19 pandemic
  • Needed to customize patient forms to include COVID-19 assessments

Yosi Health’s Solutions

  • Fully automated the patient intake, registration, and medical history process while integrating fully with their existing EMR system
  • Saved practice an average of 15 minutes per patient, allowing providers to better accommodate walk-ins
  • Enabled Kopolow & Girisgen to go entirely paperless across all 19 offices
  • Saved roughly $3,200 per month in printed materials alone

Practice Highlights

10,000
Patients Seen Monthly
19
Offices in their Practice
15
Minutes Saved Per Patient
$3,200
Saved in Printed Materials Per Month

“The bottom line is what Yosi has allowed us to do: We’re able to take better care of the patient. We have more time to give to them. Overall, Yosi has helped us to provide a better patient experience across all of our practices.”

Chris Moran
Chris Moran
Director of Business Development, Kopolow & Girisgen

Prioritizing safetyduring COVID-19.

When the COVID-19 pandemic began, Kopolow & Girisgen realized that the need to go paperless across all 19 of their offices was more pressing than ever. With Yosi Health, they were able to automate their patient forms and protect both their providers and their patients.

“Because of COVID, we’re now paperless—and patients understand that. We need to minimize the interaction time that we have with them and that they have with us. The more they do prior to coming in, the less chance we all have of being exposed.”

A faster way to record patients’ medical history

Kopolow & Girisgen asked Yosi if they were able to digitize their medical history records. Our ability to create custom intake forms—all fully integrated with their EMR system—was easily translated to medical history.

“That was a huge timesaver for us,” Moran says. “The form is filled out, Yosi provides the form with all of their medical history information, so we just pull that form up side by side to the patient’s chart in the EMR….and their whole history is done prior to coming in.”

Making time for patient care

For Moran, the biggest benefit of working with Yosi has been the amount of time saved throughout the day.

“Yosi has allowed us to change the way we schedule. It’s allowed us to see more patients because we’re able to schedule differently.

“That’s the best part for me,” he says. “How many patients show up at 9 o’clock for their 9 o’clock appointment and then it takes them 15 minutes to do their paperwork? With Yosi, we don’t need to worry if they show up at 9 o’clock because it still saved time on the back end with everything being uploaded to Revolution.”

Easy insurance verification

Many patients assume they have the same insurance information year after year but don’t realize that their plan has changed until it’s too late.

“If a patient comes into the office and gives us the wrong information we have to take time to send it to billing. They have to verify it, go online, and call the insurance company. That eliminates all of that time we would’ve spent because we have their insurance card prior to coming in.”

Learn More About the Yosi Health Platform

Contactless Patient Intake

A Safe, Virtual, and Better Patient Experience.

Our patient intake is fully customizable based on your specialty, patient age, gende, visit type, etc and bi-rectionally integrates with your EMR in real time.

Custom patient intake forms

Let patients sign electronically

Upload ID and insurance cards

iPad app for waiting room check-in

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Appointment Self-Scheduling

Reduce Patient No-Shows.

Give patients the freedom to schedule their next visit directly from their smartphone or mobile device with custom text or email appointment confirmations and reminders.

Maintain control of your schedule

Eliminate duplicate appointments with real-time scheduling

Dynamic appointment reminders & confirmations reduce phone calls

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Payments & Billing

Increase Payment Collection Rates.

Easily send patient bills, collect co-pays and outstanding balances directly from the Yosi Health platform.

Easily collect co-pays and outstanding balances

Bank-level security and PCI compliance

Save credit cards on file

Create payment plans

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Surveys & Review Management

Improve Your Online Reputation & SEO

Easily manage your care centers online reputation and automatically gather patient feedback with easy-to-use survey templates.

Collect reviews online

User-friendly patient surveys

Post reviews across social platforms

Engage patients easily to enhance your reputation

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Telehealth Solution

Meet Your Patients  Remotely.

Utilize our telehealth solution fully integrated with Google Meet to provide care for your patients vrtually.

Easy & Simple Setup

Patients do not have to login

Automated reminders with video link sent

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DME Management

Order Supplies  for Patients.

Eliminate the paperwork to order DME supplies for your patients with a simple 3-click solution.

Full list of products available to choose from

Comes with a DME license

Order tracking available

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